Hotline
Isn't it weird, that some days start out quite well. And then, all a sutton someone has the great idea to give out funny pills. That is when the day starts circling the drain and from second to second the circal is gaining speed.
It all started off with a colleage, who thought he might help me a bit by internationally promoting test versions of software as the new standard and asks me for documentation for our international admins.
Hmm, don't you think there would be documentation if the software would be released! Use your brain, take a fucking chance, will ya.
We also decided to save some money and do our phone hotline ourselfs for some time. I totally forgot how users can be... Here greatest highlights:
User: "My notebook hung up and it wouldn't turn off. I removed the battery and then all cables, but the power light is still burning."
Me:"Hmm, did you remove both at the same time?"
User: Oh thats the hint of the day, now its off"
but, like Malcom Young of AC/DC sings "... i will be back in the ring for a nother swing!"

It all started off with a colleage, who thought he might help me a bit by internationally promoting test versions of software as the new standard and asks me for documentation for our international admins.
Hmm, don't you think there would be documentation if the software would be released! Use your brain, take a fucking chance, will ya.
We also decided to save some money and do our phone hotline ourselfs for some time. I totally forgot how users can be... Here greatest highlights:
User: "My notebook hung up and it wouldn't turn off. I removed the battery and then all cables, but the power light is still burning."
Me:"Hmm, did you remove both at the same time?"
User: Oh thats the hint of the day, now its off"
but, like Malcom Young of AC/DC sings "... i will be back in the ring for a nother swing!"

